At Ray White New Plymouth, we love to hear your feedback – whether you have a compliment, a complaint or a suggestion – we want to know about it! We listen to our customers, and you can trust that we’ll take your feedback on board. We take pride in what you think we do well, and we learn from what you think we could do better.
If you feel we haven’t delivered on what we promised, please let us know and we’ll start an investigation for you. We take all concerns seriously and every complaint is considered carefully and confidentially. We’ll let you know what we’re doing about your complaint as soon as possible, aiming to be in touch with you within the next business day.
If your complaint can’t be resolved to your satisfaction at office level, it will be escalated to our corporate team for further attention. Just click on the link below and complete the online form – it’s as easy as that!